About Us
Technology—Security Statement
TechHealth Security Statement
TechHealth is committed to keeping your information private and secure. We use industry-leading technologies and policies to protect the confidentiality of your customer data and personal information, and we will continue to update our systems to stay at the forefront of security processes and technologies.
SSL
TechHealth uses the same industry-standard Secure Sockets Layer (SSL) protocol that leading e-commerce and financial service providers use to encrypt your information so that it cannot be understood by other people. This encryption ensures the privacy of your data as it flows between your Web browser and TechHealth's servers. TechHealth will enable strong 128-bit SSL encryption with U.S. versions of Microsoft and Netscape browsers, and industry 40-bit SSL with non-U.S. version browsers. Each time you log in to TechHealth, you can choose to use SSL to encrypt your information.
Personal ID and Password
To ensure that our members identify themselves to TechHealth in a secure and reliable way, TechHealth uses a two-field authentication system. We require the use of a Personal ID and Password to log in to our service. Your login information is stored on our physically secure servers in an encrypted format, which makes it completely unreadable and protected from external harm and fraudulent activity. As a good security practice, we also recommend that you regularly change your Password.
Firewalls and physical security
TechHealth's own network and systems are another critical factor in maintaining tight security. TechHealth uses sets of related computer programs called firewalls to protect its network and systems from external attacks. Data related to TechHealth members is stored on a network maintained solely for that purpose, with multiple firewalls, that is separate from TechHealth corporate services such as TechHealth's own intranet. This dedicated network is located in secure, limited-access facilities and is guarded around the clock.
Access rights
Each authorized TechHealth member is only allowed to access their own specific data. To ensure this, a Password is required to access each TechHealth account. The Password is chosen by the member and is encrypted so that even our employees and systems administrators cannot access it. TechHealth also maintains access logs and other documentation so that if a security breach does occur, it can be easily traced and identified.
Independent review
TechHealth has its security, availability and privacy processes examined quarterly by independent auditors.